Customer Service: Career Success Through Customer Loyalty — Paul R. Timm (2014)

Book Description

This textbook provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.

Book Details

• Author: Paul R. Timm
• Publisher: Prentice Hall
• Published Date: 2014
• Published Year: 2014
• Language: English
• ISBN-13: 9780133056259