Returns & Refunds Policy

At Evilevilgeniusgenius.com, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return or refund under the conditions outlined below.

Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be returned in its original packaging
  • Proof of purchase is required

Items that are damaged due to misuse or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Final sale items
  • Items marked as non-returnable
  • Used or damaged items not caused by shipping

Return Process

To start a return, please contact us at:
Email: [email protected]

Please include:

  • Your order number
  • The reason for the return
  • Photos (if the item is damaged or incorrect)

We will provide return instructions once your request is approved. Returns sent without prior authorization may not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Shipping fees are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time is typically 5–10 business days depending on your bank or payment provider

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or a full refund at no additional cost to you.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [email protected].

Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again
  • Contact your credit card company
  • Contact your bank

If you still have not received your refund after these steps, please contact us at [email protected].

Contact Information

If you have any questions about returns or refunds, please contact us:

Email: [email protected]
Business Name: Infinite Assets Holdings LLC